Julien 
Engineering Leader at a B2B SaaS Company
Julien is responsible for building a scalable, efficient, and maintainable SaaS product that integrates with customers' internal systems. But every new customer requires his engineers to build and maintain custom data pipelines to connect Google Drive, CRMs, and operational data sources—slowing down onboarding and taking valuable development time away from core product innovation.
Pain Points:
- Unscalable integration process—each new customer means another custom-built pipeline
- Wasted engineering resources—developers spend weeks maintaining integrations instead of improving the core product
- Costly and slow onboarding—customers must wait for engineers to set up and debug integrations
With Zparse, Julien eliminates the need for custom connectors. Instead of engineers manually building and maintaining each customer integration, Zparse enables customers, partners, or internal non-technical teams to configure mappings and connections autonomously—without coding. Customers can map their own data sources (ERP, CRM, etc.), test the flow, and deploy independently.
Now, Julien's company:
- Reduces engineering workload by 60%, allowing developers to focus on product innovation
- Accelerates customer onboarding, as integrations are no longer a bottleneck
- Improves flexibility, enabling business teams to adapt to schema changes or validate data flows before deployment—without breaking integrations
