Last updated: January 30, 2025
This privacy policy (the "Policy") sets out our commitment to respecting the privacy of users of the website https://zparse.io and all its subdomains such as https://app.zparse.io or https://doc.zparse.io (the "Websites") operated by Zparse.
The Policy, together with the Websites Terms of Service, constitues a contractual agreement. All capitalized terms not defined in this Policy are as defined in the Terms of Service available here: https://zparse.io/terms-of-service.
In the context of providing our Websites, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016 ("GDPR") and under the conditions set out below.
Personal data refers to any information relating to an identified or identifiable natural person. We collect and process personal data exclusively for the provision of our Services for communications regarding these Services, in strict compliance with the GDPR.
We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. Therefore, you will never be asked to provide personal data classified "sensitive," such as your racial or ethnic origin, political, philosophical, or religious opinions.
By registering on the Websites, you authorize us to process your personal data in accordance with the Policy. If you do not agree with this Policy, please refrain from using the Websites and the Services.
We may collect and store your personal data, particularly when you:
We use your personal data to provide and manage the Websites Services and respond to your specific requests. We also use your personal data to operate and improve our Services, our Websites, and our user experience. This information is used solely by us and helps us tailor our Services to your expectations.
If you have chosen to receive emails and text communications from us when creating your Account, you will receive electronic notifications about our products and promotions. We will use the personal data you provided during your registration. You can unsubscribe from these communications at any time.
Connection data. Each time you connect to our Websites, we collect personal data such as your country, the type of device you are using (mobile or desktop), the date and time of connection, and the name of the browser (e.g.,Firefox, Chrome, Safari...) and the operating system (Windows, MacOS, Linux) you are using.
Navigation data. We also collect information that helps us to identify how you access the Websites and which pages you visit.
Access to some of our Services requires the creation of an Account. As stated in the Terms of Service, you will be asked to provide certain personal data when creating your Account, including your first name, last names and email address.
Some of the available Services require payment. By using theseS Services, you agree that we may use external service providers who may collect personal data to ensure the proper functioning of credit card or other payment services and, if applicable, the delivery of products or services.
To complete your purchase, you must provide your billing information and payment details, including your credit card number, expiration date, security code, and the cardholder's name if paying by credit card.
You may also be asked to provide the name of your telecom operator, the model of your mobile phone, and a valid mobile number to receive purchase instructions directly on your mobile phone.
We retain the details of your payments and the purchases you make. Transaction details are stored either in our systems or by the external provider. This retention is carried out for internal purposes, including accounting, compliance, and legal requirements, in accordance with Section 5 of this Policy.
When creating your Account, you can give your explicit consent to receive our newsletters regarding news, new products, services, and promotions related to the Services.
You can also subscribe to our newsletters by providing your email address in the designated areas on the Websites.
In any case, you have the right to withdraw your consent to receive such newsletters at any time, free of charge, under the conditions set out in Section 6 of the Policy.
To follow up on requests you may make to our Customer Service and to confirm the accuracy of the information concerning you, we may use your first name, last name, and email address.
We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your personal data and to prevent it from being altered, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, considering the state of knowledge, implementation costs, and the nature, scope, context, and purposes of the processing, as well as the risks and their probability.
However, it should be noted that no security measure is infallible, so we cannot guarantee the absolute security of your personal data.
Moreover, it is your responsibility to ensure the confidentiality of the password allowing you to access your Account. Do not share this information with anyone. If you share your computer, remember to log out before leaving a Service.
When browsing the Websites, your personal data may be transmitted to external service providers. These third parties provide services on our behalf and in our name to ensure the proper functioning of credit card payment processing and other Services.
UUnless a third party requires you to accept a privacy policy and terms of use specific to them, third-party companies that receive your personal data are contractually obligated to process it exclusively for the purpose of providing our Services.
List of third-party services used by Zparse:
| Service | Purpose | Shared data |
|---|---|---|
| Postmark | Email delivery | User email |
| Atlassian Jira Customer Service | Customer relationship management | User email, name |
| MistralAI | Artificial intelligence | Any data that the user intentionally sends while using our tools assisted by AI |
We will never share your personal data with third-party companies for marketing and/or commercial purposes without obtaining your prior consent.
We may be required to disclose your personal data to administrative or judicial authorities when such disclosure is necessary for the identification, arrest, or prosecution of any individual likely to harm our rights, any other user, or a third party. We may also be legally required to disclose your personal data and cannot refuse such disclosure in these cases.
We retain your personal data only for the duration of your registration on the Websites to verify your identity when connecting to your Account and to provide the Services.
Therefore, if you unsubscribe from the Websites, your personal data will be deleted and only retained in an archived format for the purpose of establishing proof of a right or contract.
In any case, we will keep your personal data for a period not exceeding what is necessary for the purposes for which it is processed, in accordance with the uses set out in this Policy and in compliance with applicable laws and regulations.
A cookie is a text file that may be stored in a terminal when consulting an online service with browsing software. A cookie file allows its issuer, during its validity period, to recognize the terminal concerned each time this terminal accesses digital content containing cookies from the same issuer.
In any case, the cookies deposited on your browsing terminal with your consent are destroyed 13 months after their deposit on your terminal.
The cookies we issue are strictly necessary for the proper functioning of our services and allow us to:
We do not share cookies with third party companies.
We do not use cookies to track users.
You can configure your web browser at any time so that cookies are saved on your device or, on alternatively, rejected (either systematically or based on their issuer). You can also configure your browser so that you are prompted to accept or reject cookies on a case-by-case basis before a cookie is stored on your device.
Warning: any configuration changes may affect your Internet browsing and your conditions of access to certain services requiring the use of cookies. We disclaim all responsibility for any degraded performance of our services resulting from the inability to save or read the cookies necessary for their operation, if you have refused or deleted them.
This would be the case if you attempted to access our content or services that require you to identify yourself. It would also apply if we (or our providers) could not recognize, for technical compatibility purposes, the type of browser you are using, its language and display settings, or the country from which your device appears to be connected to the Internet.
For the management of cookies and your choices, the configuration of each browser varies. It is described in the help menu of your browser, which will allow you to know how to modify your preferences regarding cookies. You will find below information for some of the main browsers.
Internet Explorer / Edge
Firefox
Safari
Google Chrome
For more information on cookies, you can consult the CNIL website.
You are the only ones to have communicated the data in our possession, through the Websites. You have rights over your personal data. In accordance with the regulations on the protection of personal data, notably Articles 15 to 22 of the GDPR, and after having justified your identity, you have the right to ask us for access to the personal data concerning you, their rectification, or their deletion.
Moreover, within the limits set by law, you also have the right to object to processing, restrict processing, determine the fate of your data after your death, withdraw your consent at any time, and exercise your right to data portability for the personal data you have provided.
You can contact our support team to exercise your rights at the following email address: dpo@zparse.io.
Furthermore, you can unsubscribe from our newsletter at any time by clicking on the unsubscribe link at the bottom of each email. You can also unsubscribe by sending a message to the following address: support@zparse.io.
We reserve the right to modify the Policy at any time. Therefore, we recommended that you consult it regularly. In the event of a modification, we will publish these changes on this page and in other locations we deem appropriate, depending on the nature and importance of the changes made.
Your use of the Websites after any modification constitutes acceptance of these changes. If you do not agree with certain substantial modifications to this Policy, you must stop using the Websites.
For any questions regarding your personal data or if you wish to delete your Account, please contact us at the following postal address: Zparse 5 Rue Fénelon 33000 Bordeaux FRANCE, or by email at dpo@zparse.io.
We remind you that you can contact the CNIL directly on the CNIL website or by mail at the following address: Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy - TSA 80715, 75334 PARIS CEDEX 07.